Payment and Refund Policy
Welcome to Movifi Marketing Private Limited ("Movifi"). Our Payment and Refund Policy is designed to ensure transparency and fairness in transactions related to our various activities, including but not limited to the production of entertainment content, filmmakers and content creators meetups, filmmaking challenges, and mentorship sessions. This policy applies to all users of our platform, website, and services.
Payment Policy
General Payment Terms
Payments for participation in any of Movifi's activities must be completed through the official Movifi platform or authorized channels.
All transactions are processed in Indian Rupees (INR), unless otherwise specified.
Activity-Specific Fees
The fee structure for each activity (such as meetups, content production applications, challenges, and mentorship sessions) will be clearly outlined on our platform prior to payment submission.
Users are responsible for understanding the fee requirements and deadlines associated with each activity.
Secure Transactions
Movifi employs industry-standard security measures to protect your financial information during transactions.
We partner with reputable payment gateways to ensure secure processing of payments.
Refund Policy
General Refund Terms
Refunds, when applicable, are processed in the original mode of payment.
Refund requests must comply with the specific terms outlined for each activity.
Event Participation
Participants may request a partial refund for event-related fees (e.g., meetups) up to 48 hours before the scheduled event date.
No refunds will be issued for cancellation requests received less than 48 hours before the event.
Content Production Applications
Application fees for participating in content production (including films, web series, music videos, etc.) are non-refundable.
This policy reflects the resources involved in reviewing and processing applications.
Filmmaking Challenges and Mentorship Sessions
Specific refund policies for filmmaking challenges and mentorship sessions will be provided at the time of registration for each event.
Generally, these fees are non-refundable due to the preparatory costs involved.
Refund Processing:
Approved refunds will be processed within 10-15 business days from the date of approval.
Participants will be notified via email once the refund has been processed.
Exceptions
Movifi reserves the right to grant exceptions to the above policies on a case-by-case basis, particularly in extenuating circumstances.
Modifications to Policy
Movifi reserves the right to modify this Payment and Refund Policy at any time. Any changes will be effectively immediately upon posting to our website. Continued use of our platform and services following such changes will indicate your acknowledgment and agreement to the revised policy.
Contact Information
For any questions or concerns regarding our Payment and Refund Policy, please contact us at support@movifi.co.